Testimonials

 

 

At G.E.M. Health Care Agency, our goal is to provide for an excellent customer experience. We work hard every day to do that and to earn our clients trust. Our biggest reward is to have satisfied clients share their experience.


 

 

“My experience with G.E.M. Healthcare has been that they have provided excellent services for my mom. I am very happy with their service. Our weekly aide, Virgiline is exceptional and always goes the extra mile. She is reliable and responsible. When calling, Gwen is always responsive and proactive.”

 

Mark B.

Levittown, NY

 

“Happy Holidays! I would like to take this moment to thank Joanne and the entire staff at G.E.M.  Health Care Agency for their incredible service and support that they have displayed and continue to display over the past several years. I have a 93-year-old mom and a 91-year-old step father who requires assistance and is in a wheel chair.  Joanne is always on top of her game and I know that no matter what the situation is that she can navigate us through the red tape and get the job done!!!! The Aides that have worked for my step dad have all been caring, kind and professional. They show up no matter how bad the weather is. Extreme hot, extreme cold or snow we know that we can count on them.  I highly recommend this company and feel lucky to know that they are on our side.”

Robin P.

Roslyn, NY




 

 

“GEM Health Care has been the biggest blessing to my family since my father’s Alzheimer’s Diagnosis.  Joanne and her team have helped us when other agencies and the health care system backed us into a corner, their dedication and hard work is outstanding. We have used other agencies in the past that have been subpar, but GEM has stepped up and gone the extra mile in making sure my father’s needs are met. Rakeem who is with us most days has helped change our lives for the better during this difficult time. He is always there to lend a helping hand and has become a big part of our family. He is always there when we need him and his passion and dedication for helping people shines bright in everything he does. My family will be forever grateful to Joanne, Rakeem and all the dedicated staff at GEM. I would recommend GEM to anyone in need of quality health care for themselves or their loved ones.”

 

Ashleigh M.

Massapequa, NY

 

"My sister has been a patient of GEM Healthcare for the past one year or so.

We are truly satisfied with the entire staff and establishment. They always try to provide good care, proper services and good aides. They are always hands-on and available to reach if needed be. Joanne especially is truly amazing and helpful and we are delighted to have her as our go to person.

Thank you all."

 

Ania B.

Great Neck

 

 

 

I wanted to take a moment to let you know how happy my family is with the service provided by GEM Healthcare for my Mom.

 

My Mom fell in June 2017, required surgery and rehabilitation services.  Unfortunately, after that, she was unable to do any of her normal daily activities without supervision.  GEM Healthcare has been responsive, caring and more than qualified. The aides that were provided by your Agency have responded to her needs as utmost professionals.”

 

 

Toni R.

Massapequa, NY

 

 

“I want to thank GEM Health Care and Joann for being so helpful and very professional. I was very pleased with everything from the intake process and set up of the services for my daughter. I cannot be more than thankful. The help was great for the most crucial days of my daughter’s recovery. Both HHA’S were nice and helpful. I will call GEM Healthcare in the near future if I ever need the assistance again.”

 

 Aleticia F.

Lindenhurst, NY

 

 

“My mother was very fortunate to have been recommended to GEM Health Care. We started with GEM on August 1, 2014 when they sent us Sheryl and Yvette to take care of my mother. One hears stories from families who are forced to regularly change care providers for one reason or another. This was not our experience. Sheryl and Yvette were with us for over four years until my mother passed away this past November. They were always pleasant, wonderful, knowledgeable and extremely accommodating. It ultimately felt as if they were part of the family. When my mother passed away they clearly felt the loss along with us.

 

I am also very thankful to the staff at GEM. Gwen, the coordinator at GEM was there for us from day one. She was very eager to advise, and was helpful in resolving any issues. Whoever is in need of the services provided by GEM, will be very pleased by their choice, not only by the aides they provide but for the very pleasant and proactive staff.”

 

Jacqueline F.

Lawrence, NY

“I would like to take this opportunity to praise Gem Health Care.  My husband  has muscular dystrophy. He needs much help to get through his ADL.  I would like to commend Rubin. He is very compassionate . I can't say enough words about how happy I am that he is my husband's PCA. He has been with us for quite some time.  I don't know how we would make it without him.  I work full time and feel very at ease and safe to leave my husband and Rubin together daily.  I'd also like to give a shout out to Joanne and Gwen who are in the office.   Whenever I have a concern, they always put my mind at ease.  They are very accommodating to my needs. In closing, I put my trust in Gem Health Care.”

 

Arlene P.

Franklin Square, NY

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